7. How many people does your company employ?
(Sole proprietors please enter 0.)
None A great deal
8. How much business do you do with customers in the following sectors:
Education 1 2 3 4 5
FinancialServices 1 2 3 4 5
Government 1 2 3 4 5
Healthcare 1 2 3 4 5
Manufacturing 1 2 3 4 5
Nonprofit 1 2 3 4 5
ProfessionalServices 1 2 3 4 5
Retail 1 2 3 4 5
Telecommunications 1 2 3 4 5
Transportation and Logistics 1 2 3 4 5
Residential/Consumer 1 2 3 4 5
Home Office (all business sectors) 1 2 3 4 5
Not at Extremely
all useful useful
9. How useful to you are the following sources of information when it
comes to making purchasing decisions?
Peer advice and/or peer case studies
Analyst reports
Vendor ads in print and online
Vendor Web sites and collateral
Distributor ads in print and online
Channel-related blogs
Online publications/newsletters
Trade magazine product reviews
Magazine inserts/advertorials
Technical journals
Customer feedback
123 45
123 45
123 45
123 45
123 45
123 45
123 45
123 45
123 45
123 45
123 45
10. Which of the following hardware do you purchase on a regular basis
(i.e., at least once a year)? Please select all that apply.
Desktop Computers Cable/DSL Modems
Laptop Computers Surge Suppressors
Servers Battery/Power Backup
Motherboards and/or Parts AC Adapters
Power Supply Monitors—LCD
Cooling Fans Monitors—CRT
Controllers Printers
Batteries Speakers
Hard Drives Keyboards
Removable Media Drives/ Mouses
Writers Gaming Devices
Video/Graphics Cards Cameras
Network Cards Scanners
Other:
11. Which of the following software solutions do you purchase on a
regular basis (i.e., at least once a year)? Please select all that apply.
Desktop OS ERP
Network OS CRM
Desktop Productivity E-commerce
Email/IM Virtualization
Antivirus/Antispyware Project Management
Database Content Management
Business Intelligence Point of Sale
Communication and Development/IDE
Collaboration Systems Management/
Intranet Administration
Other:
12. In which service-based businesses are your customers em-
ployed? Please select all that apply.
HVAC
Electrical
Livery
Paratransit
Delivery
Courier
Plumbing
Contractor
Towing
None of the above
13. Approximately how many total vehicles do these customers own?
1-5 11-20 51-100
6-10 21-50 Not applicable
If more than 100, please provide number:
14. Have your customers purchased or expressed interest in a navi-
gation system?
Yes No
15. Have they purchased or expressed interest in a tracking device?
Yes No
16. How are your customers currently communicating with their field
service personnel? Please select all that apply.
Pager Smartphone PDA
Company Cell Phone Two-way Radio
Personal Cell Phone Satellite Data Communication
BlackBerry Other Wireless Devices
Other:
Product given away may differ from the product shown.
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